Fashion Retail — Social Media Management

Social Media

Monthly content, community management and paid social for a Kigali fashion boutique.

About Project

The boutique posted whenever there was time — which was rarely. We gave them a monthly calendar, a recognisable visual style and a team that answers every message within a working day.

Let’s Talk

Challenges

— Challenge

Irregular posting and unanswered messages were costing sales.

Every post looked different, so the brand was hard to recognise.

— Approach

A 3–2–1 weekly rhythm: useful posts, proof posts and one clear offer.

Templates for every format and captions in English and Kinyarwanda.

Results & Metrics

A consistent feed, faster replies and a monthly one-page report that shows what to do more of.

Posts per month

16

Planned and approved a month ahead.

Reply time

24h

Every comment and DM answered.

Get in Touch

Let’s Make an
— Impact

What our clients say:
Print shop owner

They understood our shop immediately. The posts look like us — loud, friendly and ready for work — and customers now walk in holding their phones to show us the poster.

Print shop owner · Print shop, Kigali
Hotel manager

Our new bilingual website finally explains who we are before guests arrive. Direct booking enquiries through WhatsApp started the week we launched.

Hotel manager · Boutique hospitality, Musanze

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Project Budget (RWF)

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